As the largest privately held railcar lessor in Europe, Nacco has the ability to

make fast, personalised decisions to satisfy customers' unique requirements.


Its 30 employees are highly trained in all aspects of professional railcar

management and conduct business in 8 languages.

Nacco believes in long term customer relationships. This policy assures a

continuing quest for excellence in railcar design, maintenance and customer

service.

ISO 9001/2000 certification adds to this assurance.

Each customer representative is a decision maker who offers :

The ability to propose individualised railcar solutions

Railcar maintenance, organised around the customer's operating constraints, helps

the customer maintain optimum fleet productivity levels. Nacco practices its PPM

concept (Planned Preventative Maintenance) whenever conditions permit.

Nacco's up-to-date, internally developed 3-language computer program "SOFIA"

tracks cars throughout their life cycle to assure Nacco and its lessees the utmost

technical security and administrative efficiency.

It also keeps the commercial departments constantly up-to-date on railcar availability

and location as well as shop control throughout Europe.